Date: 19980112 
Docket: A970167
Registry: Vancouver

 
IN THE SUPREME COURT OF BRITISH COLUMBIA
 

IN THE MATTER OF THE JUDICIAL REVIEW PROCEDURE ACT, R.S.B.C. 1979, c. 209 

AND 

IN THE MATTER OF THE COMMISSION OF INQUIRY INTO THE ADEQUACY OF THE SERVICES POLICIES AND PRACTICES OF THE MINISTRY OF SOCIAL SERVICES AS THEY RELATE TO THE APPARENT NEGLECT, ABUSE AND DEATH OF MATTHEW JOHN VAUDREUIL, PURSUANT TO ORDER IN COUNCIL 0692, APPROVED AND ORDERED MAY 19, 1994 ("THE GOVE INQUIRY") 

BETWEEN: 

JOYCE RIGAUX

PETITIONER 

AND: 

THE HONOURABLE JUDGE THOMAS J. GOVE, Commissioner of the inquiry into the adequacy of the services, policies, and practices of the Ministry of Social Services as they relate to the apparent neglect, abuse and death of Matthew John Vaudreuil ATTORNEY GENERAL OF BRITISH COLUMBIA

 RESPONDENTS 

REASONS FOR JUDGMENT OF THE HONOURABLE MADAM JUSTICE ALLAN 

Counsel for the Petitioner Rigaux: R.H. Hamilton; H.E. Maconachie 

Counsel for the Respondent Gove: L.T. Doust, Q.C. 

Counsel for the Attorney General: G.H. Copley, Q.C. Place and Date of Hearing: Vancouver, B.C. October 6-10, 1997

[1] Few people in British Columbia are unaware of the tragedy of Matthew Vaudreuil's brief life, ending in his death at age five at the hands of his mother. As a result of widespread media coverage since July 1992, images of Matthew have become synonymous with child abuse and neglect.

[2] On May 18, 1994, by Order in Council, Judge Thomas J. Gove was appointed Commissioner to inquire into, report and make recommendations on the adequacy of services and the policies and practices of the Ministry of Social Services ("the Ministry") in certain specified areas as they related to Matthew ("the Gove Inquiry"). The two volume Report of the Gove Inquiry into Child Protection ("the Report") entitled "Matthew's Story" and "Matthew's Legacy" was released in November 1995. It was highly publicized and widely circulated. The Report was critical of the petitioner, Ms. Rigaux, who was Superintendent of Family and Child Services in British Columbia ("the Superintendent") between March 30, 1992 and January 1995.

RELIEF SOUGHT:

[3] In this petition, Ms. Rigaux seeks a declaration that the Gove Inquiry violated her procedural rights and an order that the 30 page chapter entitled "What the Ministry did after Matthew Died", which contains findings adverse to her, be quashed. Counsel for the petitioner submits that this remedy will help repair the damage to Ms. Rigaux's reputation; it may assist her to defend disciplinary proceedings commenced against her by the Board of Registration for Social Workers of British Columbia; and it will prevent injustices in future inquiries.

ISSUES:

[4] The petition raises several issues: Jurisdiction: (1) Was a consideration of the Superintendent's Review which led to the adverse findings against Ms. Rigaux within the mandate of the Gove Inquiry? (2) Did Commissioner Gove make findings of misconduct against Ms. Rigaux? If so, was it within his mandate to do so? Was he required to give the petitioner reasonable notice and an opportunity to respond? Were his findings based on evidence that had some probative value? Judicial Review: (3) What is the appropriate standard of review for an inquiry under the Inquiry Act? (4) Do the Commissioner's impugned findings meet that standard? Fairness: (5) Was the petitioner treated fairly? FACTS:

[5] Matthew died on July 9, 1992 following an abysmal pattern of neglect and abuse during the five years of his life. His mother, Verna Vaudreuil, pled guilty to manslaughter in the spring of 1994.

[6] The petitioner was appointed Superintendent commencing March 30, 1992. Pursuant to the Family and Child Service Act, S.B.C. 1980, c. 11, (the Act in place at the time of her appointment), all social workers carry out their responsibilities under authority delegated by the Superintendent.

[7] Ministry policy required that the Superintendent review the circumstances of a suspicious or unusual death of a child "in care" or "known to the Ministry" and refer the case to the Audit Review Division, formerly the Inspections and Standards Unit ("ISU/ARD") for a full, independent review. Commissioner Gove described the purpose of ISU/ARD reviews according to a 1993 policy statement: ... to improve service delivery to ministry clients and to contribute to the evaluation of child welfare practice and programs, as well as to meet the need for public accountability.

[8] Commissioner Gove noted that in the usual course of an ISU/ARD review, an inspector examines the relevant case files, interviews staff and other people involved in the case, and prepares a written report which is then canvassed with the field. The report, which either contains the joint conclusions and recommendations of the inspector and the field staff or the divergent views, is sent to the superintendent.

[9] In this case, Ms. Knox, an ISU/ARD inspector conducted a preliminary file review and prepared a chronology in July 1992. She met with the Superintendent who told her not to proceed at that time. Commissioner Gove was critical of Ms. Rigaux's failure to proceed with a review before 1994 and her motivation and priorities when she did order the Superintendent's Review on March 3, 1994, almost two years after Matthew's death. He concluded that the petitioner's decision to order the review "was motivated primarily by a desire to control damage to the ministry and its employees." He stated that the priority of the petitioner and other (unnamed) Ministry employees who participated in the decision "was not Matthew and the implications of what had happened to him for other children in the province."

[10] The Superintendent was designated by, and reported to, the Minister of Social Services. In late April 1994, the Honourable Joy McPhail (the "Minister"), announced that the Superintendent's Review would be tabled in the Legislature and made public. This was the first time that a superintendent's review had been made public.

[11] The petitioner saw Inspector Orla Petersen's first draft of the Superintendent's Review on May 9, 1994. It was not complete and had not been circulated to field staff. The petitioner directed that certain changes be made to the draft. Mr. Petersen and Ms. Bitschy, the Acting Director of ISU/ARD, prepared a second draft. Ms. Bitschy prepared the third draft on the basis of her conversations with the petitioner. After that, further drafts were subjected to advice regarding legal issues and plain language, comments from the Ministry's Freedom of Information and Protection of Privacy Office and advice from the Ministry's Communications Division.

[12] Ms. Rigaux, as Superintendent, had ultimate responsibility for the final version of the Superintendent's Review. She directed substantial changes in the knowledge that this Review would be made public. It is those changes, the circumstances surrounding them, and her decision not to conduct a review earlier, that led to the findings of Commissioner Gove which are in issue. On May 17, 1994, the Minister tabled the Superintendent's Review in the legislature.

[13] Two days later, on May 19, 1994, Commissioner Gove was appointed sole Commissioner to inquire into, report and make recommendations on the adequacy of services and the policies and practices of the Ministry respecting four specific areas as they related to Matthew. Commissioner Gove was appointed by an Order of the Lieutenant Governor in Council under s. 8, Part 2 of the Inquiry Act, R.S.B.C. 1979, c. 198. The Terms of Reference of the Inquiry attached to the Order in Council were: 1. To inquire, report and make recommendations on the adequacy of services, and the policies and practices, including training and workload, of the Ministry of Social Services respecting - receipt and investigation of reports that a child is in need of protection, - decision making concerning provision of services to the child and the child's family, - case management, monitoring and termination of these services, and, - case co-ordination and documentation and sharing of information on the case, within the Ministry and among the ministries, professionals and agencies having contact with the family as they relate to the apparent neglect and abuse, and the death, of Matthew Vaudreuil. 2. To make the report under section 1 in a form lawful for release to the public as soon as practicable and state in the report the legal limitations, if any, on publication or disclosure of information that governed the preparation of the report.

[14] The Inquiry itself consisted of two parts. Part I gathered evidence from those involved with Matthew and his mother and evidence relating to the Superintendent's Review and the management of the Ministry's child protection service. Part II gathered evidence from members of the public, social workers and community organizations with respect to their concerns and recommendations for change.

[15] During Part I, Commissioner Gove held public hearings in which 113 witnesses gave sworn testimony over 41 days. He then held six days of hearings to receive evidence from Ministry personnel responsible for policy development and from the Ministry's senior managers responsible for child protection policy and management of child protection services.

[16] The Ministry, twelve doctors and Ms. Vaudreuil applied for and were granted standing. Standing included the right to be represented by counsel, to cross examine witnesses, to call evidence and to file documents. The petitioner did not apply for standing and she was not represented by counsel. Counsel for the Ministry, Ms. Jane Morley, who represented the Ministry and its employees, did not represent the petitioner personally.

[17] Before the hearings commenced, an issue arose as to whether the social workers involved in Matthew's life required individual representation or union representation in case disciplinary issues arose. Ms. Morley, concerned that there might be a conflict of interest between the interests of the Ministry and its employees, asked commission counsel to advise her if he became aware of any evidence that would suggest the need for separate representation.

[18] Commissioner Gove stated that the inquiry would be a public inquiry but made a ruling, over Ms. Morley's objections, which excluded certain witnesses, including the petitioner, from attending the hearings. Mr. Petersen was permitted to be present throughout as a representative of the Ministry.

[19] Witnesses testified at the Inquiry under oath and in public. Documents were filed as exhibits. These procedures gave the inquiry a quasi-judicial flavour. Indeed, with respect to the Part I hearings, Commissioner Gove stated: "There can be no question that what I was conducting was, in fact, a quasi-judicial proceeding."

[20] The petitioner was interviewed on August 16, 1994 and October 19, 1994 in the presence of Ms. Morley. She testified at the hearings on November 16 and November 17, 1994. In these proceedings, she complains that no allegations of wrongdoing were put to her.

[21] The Report was released in November 1995. The chapter entitled "What the Ministry did after Matthew Died" is described in Commissioner Gove's words as "what the ministry and the Superintendent did from the day Matthew died until the day the Superintendent's Review was tabled in the Legislative Assembly." It was extremely critical of the petitioner and the changes she made to Mr. Petersen's initial draft of the Superintendent's Review.

[22] This petition was filed January 20, 1997. JURISDICTION: Was a Consideration of the Superintendent's Review within the Mandate of the Gove Inquiry?

[23] In The Canadian Red Cross Society et al. v. The Honourable Horace Krever (1997), 151 D.L.R. (4th) 1 (S.C.C.) at p. 13, Mr. Justice Cory noted that commissions of inquiry in Canada "have frequently played a key role in the investigation of tragedies and made a great many helpful recommendations aimed at rectifying dangerous situations." On the other hand, he recognized that an inquiry's roles of investigation and educating the public should not be fulfilled at the expense of the denial of the rights of those being investigated . . . no matter how important the work of an inquiry may be, it cannot be achieved at the expense of the fundamental right of each citizen to be treated fairly. (p. 14)

[24] Because public inquiries are generally high-profile, they receive intensive media coverage. Such publicity assists in satisfying one of the objectives of such an inquiry: education of the public. However, the risk of damage to reputations and careers in a public forum which lacks the institutional protections of judicial proceedings highlights the importance of procedural safeguards to protect individual rights.

[25] It is a fundamental principle of inquiries that a commissioner's jurisdiction is circumscribed by the terms of reference found in the governing statute and the instrument of appointment. Even if he or she has the noblest of motives, a commissioner has no discretion to exceed or extend those terms of reference. In this case, Commissioner Gove's mandate was set out in the Order in Council appointing him "to inquire into and report on the matters and in the manner set out in the attached Terms of Reference." The Terms of Reference of the Inquiry attached to the Order in Council, cited above, were very specific. They clearly relate to events preceding Matthew's death. They simply do not bear a construction which would include an investigation into the preparation of the Superintendent's Review commencing on March 3, 1994, almost two years after Matthew's death.

[26] I am unable to accept Mr. Doust's contention that the Gove Inquiry's mandate extended to "making recommendations about the Ministry's services, policies and practices generally as they arose from the findings in the case of Matthew Vaudreuil." It is true that the Ministry's involvement with Matthew's case continued after his death in the form of the Superintendent's Review. However, the Terms of Reference did not empower the Commissioner to inquire, report and make recommendations on the adequacy of services and the policies and practices of the Ministry generally. They specifically restricted him to four areas of investigation: the Ministry's services, policies and procedures respecting (1) receiving and investigating reports that a child is in need of protection; (2) decision making concerning provision of services to the child and the child's family; (3) case management, monitoring and termination of those services; and (4) case co-ordination and documentation and sharing of information on the case. All of those activities were completed (or, as the Inquiry found in Matthew's case, not completed or not completed satisfactorily) prior to the commencement of the Superintendent's Review. The "monitoring" referred to clearly relates to the services provided to the child and his or her family, not a "monitoring" of the Ministry's activity or inactivity two years after the event. The Review is not "a service to the child or child's family." The preparation of the post-death Superintendent's Review or "monitoring" of the Ministry's earlier procedures is not encompassed by the areas of investigation articulated in the Terms of Reference.

[27] Before the resumption of the Inquiry's hearings on November 7, 1994 to hear evidence with respect to the issue of the Superintendent's Review, the Ministry of the Attorney General objected that the proposed line of inquiry was not relevant to the Commission's mandate. However, prior to the hearings, counsel for the Attorney General advised: The view of the Ministry remains that the Superintendent's Review in general, and enquiries respecting the evolution from draft 2 to the final draft filed in the Legislature in particular, are irrelevant and outside of the Terms of Reference upon which the jurisdiction of the Commission is based. Our concerns respecting privilege, relevancy and jurisdiction are waived in this instance without prejudice to our right to raise these matters in the future.

[28] Counsel for the Attorney General made no submissions on this issue at the judicial review proceedings. Mr. Doust submits that it is significant that counsel for the Ministry waived its initial objection to the jurisdiction of the Commission to inquire into the Superintendent's Review. I disagree. The jurisdiction of a Commissioner cannot be extended by consent of any of the participants. It could have been extended by a further order in council expanding the mandate of the Inquiry; it was not.

[29] Commissioner Gove considered the Ministry's review process to be "a critically important quality assurance function" because "if mistakes were made which contributed to a child's death or injury, the review process should enable the ministry to learn from its mistakes so that children will be better protected in the future." Mr. Doust submits that an inquiry into the Ministry's review mechanisms to prevent future tragedies and to assess whether the Superintendent's Review assisted the Ministry and the public in learning from Matthew's tragedy was an appropriate part of Commissioner Gove's mandate. Nonetheless, noble or honourable motives cannot bestow jurisdiction. The Order in Council could have specified a fifth consideration for investigation: " - reviewing its procedures when a child in care or known to the ministry dies or is seriously injured [i.e., conducting a Superintendent's Review]." It did not. The Commissioner could have sought an extension of his mandate from the Lieutenant Governor to bring this specific Review within his purview. He did not.

[30] Virtually all of the chapter entitled "What the Ministry did after Matthew Died" was beyond the jurisdiction of the Gove Inquiry. However, it does not necessarily follow that the petitioner is entitled to the relief she seeks. The second issue to be determined is whether Commissioner Gove made consequential findings of misconduct against her or simply "errors of judgment". Did Commissioner Gove Make Findings of Misconduct against the Petitioner?

[31] The chapter entitled "What the Ministry did after Matthew Died" contains the following findings: ... Rigaux forcefully defended the view that she, as superintendent, had the right to make changes to ISU/ARD inspectors' reports. Her position on this issue was a complete reversal of earlier ministry practice. . . . In fact, it is inappropriate for someone other than the inspector who did the investigation to make substantive changes to a death review report. . . . It is even more troubling that the superintendent would presume to decide that the report should focus on themes rather than individual culpability. . . . Joyce Rigaux eliminated all of Petersen's statements that were critical of the Ministry of Social Service. . . . Rigaux downplayed or removed references to poor social work practice by ministry employees in Matthew's case. . . . Rigaux twice reversed Petersen's findings. . . . Rigaux misrepresented Petersen's findings. This meant the superintendent . . . took Peterson's statement that ministry social workers had enough evidence of abuse and neglect to justify apprehending Matthew under the Family and Child Service Act, and twisted it into a contradictory statement that the Act limited the ability to respond to high-risk cases of neglect and that this contributed to Matthew's death. . . . The report of Matthew's life and death that the Legislature and the public saw was an attempt to obscure inadequate practice by ministry social workers, and to shift blame away from the Ministry of Social Services. . . . Rigaux, as superintendent, should have been at the front of the line pushing for improvements in the child protection system to better protect "her" children. Tragically, she was not. Instead of putting children first, she put the ministry first. The one who should have stayed outside the "system" became the consummate insider. . . . There was, in this case, a blatant conflict of interest between the interests of the ministry and the interests of children as represented by Joyce Rigaux and her staff. . . . Joyce Rigaux ... render[ed] ineffective the role of ISU/ARD in independently reviewing children's deaths and injuries.

[32] Mr. Copley submits that those descriptions of Ms. Rigaux's conduct constituted errors in judgment rather than findings of misconduct. Mr. Doust submits that findings of misconduct may be appropriate to fulfil the mandate of an inquiry and, in this case, Commissioner Gove was entitled to be critical of the petitioner. He characterizes the focus of the Commissioner's criticism on the petitioner as the holder of the office of Superintendent rather than as a personal attack. Mr. Doust further submits that the findings critical of the petitioner have no legal consequences.

[33] A definition of the word "misconduct" in the abstract is elusive: is it conduct which would lead to civil or criminal proceedings? Does misconduct encompass damage to reputation? In the case of the Krever Commission, the provisions of the relevant Act expressly gave Mr. Justice Krever jurisdiction to make findings of "misconduct". In Krever, supra, at p. 18, Mr. Justice Cory utilized the definition of misconduct in the Concise Oxford Dictionary (8th ed. 1990): "improper or unprofessional behaviour" or "bad management." That is the applicable definition in this case. Cory J. stated that where harm to a person's reputation will result from the factual findings which are clearly within the commissioner's jurisdiction, there is no reason to prevent the commissioner from drawing the appropriate evaluations or conclusions which flow from those facts. However, he also noted that findings of misconduct should be made only where they are required to carry out the mandate of the inquiry.

[34] In this case, I find that the criticisms of the petitioner's involvement in the Superintendent's Review constituted findings of misconduct which have been detrimental to her career and reputation. As the investigation of the Superintendent's Review was beyond the mandate of the Inquiry, it follows that those findings of misconduct were outside Commissioner Gove's jurisdiction.

[35] Having found that Commissioner Gove lacked jurisdiction to investigate the Superintendent's Review and that, in the course of that investigation, he made findings of misconduct against Ms. Rigaux, it is unnecessary to consider the further issues of whether he was obligated by statute or common law to give notice of those intended findings and whether she did, in effect, have notice. It is also unnecessary to articulate the relevant standard of review of the findings of such a commission of inquiry or determine whether Ms. Rigaux received the appropriate degree of procedural fairness. In view of the findings I have made, any judicial determination on these further issues would be obiter dicta and of no assistance to the development of the law in these uncharted waters.

[36] I do, however, venture to comment generally that inquiries in British Columbia are hampered by the unwieldy structure of the Inquiry Act which is a single statute comprised of two ancient acts which were merged sometime after 1960: Part I of the present Act is the Departmental Inquiries Act, S.B.C. 1926- 27; Part II is the Public Inquiries Act, S.B.C. 1872. The powers, duties, and statutory protections of commissioners differ greatly according to whether they were appointed under Part I or Part II. While the focus of the inquiry in Parts I and II is very different, it is questionable that the disparate procedures set out in each part are justified. For example, Part I which specifies that a commissioner can inquire into the conduct of a person, requires that any person against whom a charge is made in the course of an inquiry, is to be represented by counsel; no report can be made against a person until he or she has been given reasonable notice of "the charge of misconduct" alleged against them and has been given full opportunity to be heard in person or by counsel. Part II, which governed the Gove Inquiry, does not contemplate findings of misconduct and provides no procedural protections in the event that such findings are made. One important question, which was argued but must remain unanswered in these reasons, is whether it is open to a Commissioner to make findings of misconduct in a Part II inquiry; if so, do the statutory protections of notice, counsel and the right to be heard contained in Part I apply or, in the alternative, are common law principles or Charter rights available? A revision of the Act would eliminate these foreseeable difficulties. Conclusion:

[37] I conclude that Ms. Rigaux is entitled to an order that the 30-page chapter entitled "What the Ministry did after Matthew Died" be quashed and that the findings adverse to her therein be set aside. Counsel may address the issue of costs at a mutually convenient date.

"Allan, J."